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Over the past couple decades, Komatsu has evolved to become a global giant thanks to their stability and competence within the diverse fields of logistics, excavating, construction and mining. Utilizing modern designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using current design methods and superior production functionality, Komatsu has distinguished itself through the development of reliable and robust forklifts that buyers from around the planet have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the growing demand for its products in the North American marketplace. To better costs and efficiencies, a state-of-the-art facility was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the leading suppliers and makers of rugged and modern lift trucks today, Komatsu Forklift U.S.A., Inc continues to meet their customers’ requirements globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American consumers.
After countless years of establishing and preserving quality consumer service relationships with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is paramount. Komatsu begins all new projects and product developments with the customer's input. By welcoming contributions and opinions, they are able to establish customer wants and expectations then cultivate innovative models and then manufacture to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the beginning and maintained through the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in crafting lift trucks, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that every new piece of equipment will hold up in the toughest environments and have the ability to withstand the roughest applications. Adherence to meticulous engineering principles enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent internal quality standards all contribute to top-quality forklift products. Komatsu Engineering Standards transform the contemporary and innovative technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the needed requirements for full scale manufacturing. This plant can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the individuals who support it and sell it, their sellers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent sellers who are working hard to outdo expectations. Specialized in all aspects from product sales, service or operating instruction, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to offer the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated supply center is an alternative option. The online K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class customers depend on Komatsu lift trucks in their daily operations. So Komatsu focuses their attention on their nationwide account customers permitting them to profit from an original relationship that lets them tailor their partnership in order to boost consumer productivity and profits. Komatsu countrywide account clients have access to on-line components and service support system and a comprehensive fleet administration program, offering the ability for Komatsu to be their total solution for any forklift concerns.
The efficient and reliable staff members at Komatsu Forklift U.S.A., are committed to offering excellent customer support whether it comes in the form of training, sales, aftermarket support, and longterm maintenance. They want to make certain that the customer support provided will help their clients satisfy or exceed their business objectives while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ distinctive means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
